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A technical and creative team inside a marketing agency, for a calendar year

An embedded technical and creative delivery team inside a West Virginia marketing agency through 2024: weekday huddles, weekly reporting on client dashboards and return on ad spend, delivery on its clients' sites, and a measured search window on its own property.

Delivered · Marketing agencies · Under client agreement

Under client agreement

The client owns this system. Ask and we will walk you through how it was built and what it changed.

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Headline figure
15 to 70 clicks per 28-day window

on the agency's own site, rising across six consecutive windows as the monthly performance emails report them, 7 February to 5 July 2024

Status
Delivered

Under client agreement

Practice
Growth · Talent

Marketing agencies

Sources
2 figures

dashboard export, engagement record

The problem.

A marketing agency needed an on-demand technical and creative team across its client accounts, with reporting discipline every week, and did not want to hire locally for a function it could not keep busy all year.

What was built.

  • A weekly reporting cadence from December 2023: client dashboards, return on ad spend per account, app and site updates
  • Daily and twice-weekly delivery huddles through 2024, with the agency's own people in the room
  • Delivery on the agency's restaurant clients' sites and ordering paths, and a website for one of its sub-clients
  • Payments, analytics, and customer-relationship template work, tracked on the agency's own task board
  • Search work on the agency's own site, measured in Search Console

Timeline.

  1. November 2023

    Master services agreement reviewed

  2. December 2023

    Weekly reporting cadence agreed: client dashboards, return on ad spend per account, app and site updates

  3. February to July 2024

    The Search Console window on the agency's own site

  4. June 2024

    Shared tooling access closed out; the delivery cadence continued

  5. January to December 2024

    Daily and twice-weekly delivery huddles, 176 sessions on the calendar across the year

What this case claims, and what it does not.

On the record

  • Ran an embedded technical and creative delivery team for a US marketing agency through 2024, with daily huddles and weekly reporting
  • Search Console clicks on the agency's own site rose from 15 to 70 per 28-day window between February and July 2024
  • 176 recurring delivery and reporting sessions on the calendar across 2024

Withheld, and why

Figures that exist internally and are not on this page, with the reason.

Cost savings, accounts scaled, or how fast the team stood up
A December 2024 case-study document asserts all three, and one of its figures is arithmetically impossible. None of them has a second source, so none is published and the impossible one is not repeated even to correct it.
The agency's commercial relationships
We delivered inside its process, on its accounts, under its contracts. Two of those engagements have their own records here because the delivery and the evidence are ours; the agency's terms with them are not, and are not published.
What the engagement was worth
Commercial terms stay between us and the client.

Where to next

Have a problem in this shape?

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