Qelv

AI Mark Labs, a West Virginia marketing agency. 2024.

An embedded technical and creative team for a West Virginia agency

AI Mark Labs needed a technical and creative team across its client accounts, reporting weekly, without hiring for a function it could not keep busy all year. Through 2024 we were that team: weekday huddles, weekly reporting per account, and delivery on its restaurant clients and its own site.

Marketing agencies. Talent and Growth.

AI Mark Labs in figures

  • 176delivery and reporting sessions on the calendar across 2024
  • 15 to 70clicks per 28-day window on the agency's own site, February to July 2024

Weekday huddles, weekly reporting and delivery across an agency's accounts

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The situation

A marketing agency needed an on-demand technical and creative team across its client accounts, with reporting discipline every week, and did not want to hire locally for a function it could not keep busy all year.

What we built

  • A weekly reporting cadence from December 2023: client dashboards, return on ad spend per account, app and site updates
  • Daily and then twice-weekly delivery huddles through 2024, with the agency's own people in the room
  • Delivery on the agency's restaurant clients, Fish Frenzy and Little Sicily, and a website for one of its sub-clients
  • Payments, analytics and CRM template work, tracked on the agency's own task board
  • Search work on the agency's own site through the first half of 2024

What changed

The agency could put a team on any account the same week, and every account got a number every week. The search work on the agency's own site lifted its Search Console clicks through the first half of 2024.

Along the way

  1. November 2023

    Master services agreement reviewed.

  2. December 2023

    Weekly reporting cadence agreed: client dashboards, return on ad spend per account, app and site updates.

  3. January 2024

    Daily team huddles begin, settling into a twice-weekly technical and creative huddle that ran to the end of December.

  4. March 2024

    A website for one of the agency's sub-clients begun on 18 March.

  5. June 2024

    Shared tooling access closed out; the delivery cadence continued.

  6. December 2024

    The year's last huddle; the engagement closes with the calendar.

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