AI Mark Labs, a West Virginia marketing agency. 2024.
An embedded technical and creative team for a West Virginia agency
AI Mark Labs needed a technical and creative team across its client accounts, reporting weekly, without hiring for a function it could not keep busy all year. Through 2024 we were that team: weekday huddles, weekly reporting per account, and delivery on its restaurant clients and its own site.
176delivery and reporting sessions on the calendar across 2024
15 to 70clicks per 28-day window on the agency's own site, February to July 2024
Weekday huddles, weekly reporting and delivery across an agency's accounts
Screens from this system are being added.
The situation
A marketing agency needed an on-demand technical and creative team across its client accounts, with reporting discipline every week, and did not want to hire locally for a function it could not keep busy all year.
What we built
A weekly reporting cadence from December 2023: client dashboards, return on ad spend per account, app and site updates
Daily and then twice-weekly delivery huddles through 2024, with the agency's own people in the room
Delivery on the agency's restaurant clients, Fish Frenzy and Little Sicily, and a website for one of its sub-clients
Payments, analytics and CRM template work, tracked on the agency's own task board
Search work on the agency's own site through the first half of 2024
What changed
The agency could put a team on any account the same week, and every account got a number every week. The search work on the agency's own site lifted its Search Console clicks through the first half of 2024.
Along the way
November 2023
Master services agreement reviewed.
December 2023
Weekly reporting cadence agreed: client dashboards, return on ad spend per account, app and site updates.
January 2024
Daily team huddles begin, settling into a twice-weekly technical and creative huddle that ran to the end of December.
March 2024
A website for one of the agency's sub-clients begun on 18 March.
June 2024
Shared tooling access closed out; the delivery cadence continued.
December 2024
The year's last huddle; the engagement closes with the calendar.
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Order by zip codeBeckley, Princeton or Morgantown
Menu and hoursPer location
Clover point of saleEach order lands at its own till
Fish Frenzy, three seafood restaurants in West Virginia
Online ordering by zip code into the Clover tills, live since December 2023. 6.37K clicks and 174K impressions in Search Console, June 2024 to September 2025.
The Meta Pixel on the existing site, the first Meta and Google Ads campaigns, a February content calendar from the restaurant's own photos and a report at the end of the month. 2.29K impressions and 211 clicks on the Google Ads campaign, 16 to 21 January 2024.
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